Past Due / Payment Reminder Invoice
Chase an unpaid invoice professionally — reference the original, add any late fee, and set a clear new deadline.
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How to Send a Payment Reminder That Gets Paid
Most late payments are not refusals — they are invoices that fell into someone's inbox void. A payment reminder works when it makes paying easy and ignoring awkward: it names the original invoice, shows the amount (plus any late fee your terms allow), repeats the payment details, and sets one specific new date. This template prints the original invoice number and due date right on the document, so accounts-payable can match it in seconds.
Tone matters more than threats. The professional escalation ladder is: a friendly nudge a few days after the due date, this formal reminder at 1–2 weeks, a firmer final notice at 30 days mentioning next steps, and only then collections or small-claims court. Most invoices get paid at step one or two — burning the relationship at step one costs more than the invoice.
What a Reminder Must Contain
- The original invoice number and due date — so there is zero ambiguity about what is owed
- The outstanding amount — and the late fee as its own line, if you charge one
- Payment details repeated — never make them dig out the old invoice to find your bank details
- One new deadline — "within 7 days" with the due date field set accordingly
- A graceful exit — "if payment has been made, please disregard" keeps goodwill when mail crossed